FAQS

Every question.
Straight answers.

No fluff, no sales pitch. Just honest answers to the questions roofers actually ask us before they sign up.

Getting Started The AI Calls, Texts & Chat Pricing & Contracts Reviews & Google Support

Getting Started

The AI

Calls, Texts & Chat

Pricing & Contracts

Reviews & Google

Support

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Every question.Straight answers.

Getting Started

How long does it take to get set up?

What do I actually need to do to get started?

Do I need to change my phone number?

Do I need a website already, or will you build one for me?

Do I need any tech knowledge to use Honeyrock?

What calendar does Honeyrock connect to?

The AI

Does it actually sound like a real person — or like a robot?

What if a customer asks something the AI doesn't know?

Will the AI understand my specific services — like flat roofs, lead work, chimney repairs?

What if someone is rude or difficult on the phone?

Can I listen back to what the AI said on a call?

Can I update the AI if my services or prices change?

Calls, Texts & Chat

What happens when someone calls my number?

What if I want to answer calls myself sometimes?

Does the AI handle text messages too?

What does the chat widget on my website actually do?

What happens if someone calls while the AI is already on another call?

Pricing & Contracts

How much does Honeyrock cost?

Is there a setup fee?

Is there a long contract?

Can I change my plan after I've signed up?

What's actually included in each plan — is there anything extra to pay for?

Reviews & Google

How does the automatic review request work?

Does Honeyrock reply to my Google reviews?

What happens if I get a negative review?

What is Google Business Profile and why does it matter?

What do the monthly Google posts actually say?

Support

Who looks after my account once I'm live?

What support do I get on each plan?

What happens if something stops working?

What does the monthly strategy call on Dominate cover?

How do I cancel if I need to?

There's only one way to know for certain.

Every question.
Straight answers.